non-fulfilment of a requirement related to an intended or specified use


  • NOTE 1 The distinction between the concepts defect and nonconformance is important as it has legal connotations, particularly those associated with product liability issues. Consequently the term 'defect' should be used with extreme caution.
  • NOTE 2 The intended use as intended by the customer can be affected by the nature of the information, such as operating or maintenance instructions, provided by the supplier.
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